New hires will help meet growing demand for online payments.
Simply Easier Payments is expanding with new hires to handle customer service and software engineering, as the coronavirus pandemic continues to spur changes to the insurance industry.
The North Carolina-based online payment system has seen demand spike over the last year, as staffers at insurance agencies have begun working from home and customers have become concerned about the speed of mail sent through the U.S. Postal Service as well as making payments in person.
“Online payments have long been popular with younger and more tech-savvy clients, but this last year has pushed a lot of other customers to consider a safer and more efficient process,” said founder Duke Williams. “Insurance agencies across the country have been adding or upgrading online payment systems, and we’re here to help.”
Simply Easier Payments works with insurance agencies and other industry professionals to safely and securely process online customer payments for credit cards and ACH, at no cost to the insurance company. The platform is designed to meet the specific legal and technical demands of the insurance industry, such as state laws and compliance as well as click-to-pay invoicing, reporting, and insights needed by insurance companies.
“Simply Easier Payments was designed with the insurance industry in mind,” added Williams. “We’re excited to help agencies move forward amid these uncertain times.”