Integration allows agency management software to seamlessly accept online payments

Leading digital payments provider Simply Easier Payments is integrating with the popular agency management system Partner Platform giving the independent insurance agency’s clients more options for accepting digital payments.

The integration will allow clients of Strategic Insurance Software’s Partner Platform to offer their insureds a convenient, simple and secure way to pay their premiums through the agency website, client portal, or agency mobile app.

“We are excited to work with SIS in offering integration between the Partner Platform AMS and Simply Easier Payments. This new alliance will offer users a seamless and reliable, NO-Cost solution to safely and securely process credit card and ACH payments online.” said Duke Williams, founder of Simply Easier Payments. “It offers everything agents need to process payments and deliver their insureds the convenience they expect without the burden of monthly payments.”

With this integration Simply Easier Payments joins a growing list of “Partner Allies” that provide products and services which work together with the Partner Platform agency management system to enhance the independent agency’s capacity to retain, grow, and service clients. These relationships are more than just an integration, but also a commitment from likeminded vendors working together to improve the experience of our agencies.

Using Simply Easier Payments will help agencies that want their brand-client relationship to remain primary, as it allows them to make the payment experience seamless while keeping the agency’s branding front and center.

“We are always looking for ways to enhance and improve the ways our independent agency clients’ interact with their insureds,” said Bryce Lee, Director of Product Management for SIS. “The Simply Easier Payments system complements Partner’s ‘digital client experience’ tools, such as our best-in-class client portal and mobile app. Now our clients have options to allow their insureds to make payments no matter where they are or when they need to submit their payment.”

Founder is part of helping industry assess its customer experience, look ahead on tech issues.

Simply Easier Payments founder Duke Williams is working with a technology group advising insurance agents and brokers as an active member of the Independent Insurance Agents & Brokers of America's Agents Council for Technology, also known as ACT. In this capacity, he has co-chaired a committee on API integration and presented programs at ACT annual meetings on chatbots and conversational computing.

“The insurance industry has already changed substantially due to the effects of technology,” Williams said. “ACT helps ensure that agents and brokers are there to meet the challenges and take advantage of the opportunities of the changes that are coming next.”

Williams has played a small role in helping ACT with a new initiative called CX which measures the customer experience. Through this effort, ACT now offers agencies a free self-assessment tool in the form of a CX checklist, an online game and an in-depth review which they can use as well as online resources that help them rank and improve their overall customer experience including their websites, mobile apps, chats, online reviews, among other things.

He also has joined with other members of the council helping advise ACT on the changing nature of risk, the internet of things, technology trends, artificial intelligence, strategic future issues and data-driven business, and he worked to establish the ACT Meeting Scholarship Fund. Williams co-chaired the committee on Electronic Payments and also wrote a paper on crypto currencies as well as voice computing.

Williams draws from his own experience as an industry veteran and founder of Simply Easier Payments, which works with insurance agencies and other industry professionals to offer online payment systems allowing them to safely and securely process online customer payments for credit card and ACH, at NO cost, including turnkey solutions and custom-built integration. Among other things, Simply Easier’s suite of API integrations offers customers options for seamless UI with the payments page embedded into your website for a seamless experience as well as billing and invoicing solutions.

“Running a business is hard work, and it sometimes doesn’t leave a lot of time in the day to think about the future of your industry,” added Williams. “ACT helps ensure that business owners and managers don’t miss out on the next wave of changes.”

For more information about ACT’s new CX Agency Self-Assessment Tool and to learn where your agency's customer experience ranks, visit: https://bit.ly/2SzbwY4

New hires will help meet growing demand for online payments.

Simply Easier Payments is expanding with new hires to handle customer service and software engineering, as the coronavirus pandemic continues to spur changes to the insurance industry.

The North Carolina-based online payment system has seen demand spike over the last year, as staffers at insurance agencies have begun working from home and customers have become concerned about the speed of mail sent through the U.S. Postal Service as well as making payments in person.

“Online payments have long been popular with younger and more tech-savvy clients, but this last year has pushed a lot of other customers to consider a safer and more efficient process,” said founder Duke Williams. “Insurance agencies across the country have been adding or upgrading online payment systems, and we’re here to help.”

Simply Easier Payments works with insurance agencies and other industry professionals to safely and securely process online customer payments for credit cards and ACH, at no cost to the insurance company. The platform is designed to meet the specific legal and technical demands of the insurance industry, such as state laws and compliance as well as click-to-pay invoicing, reporting, and insights needed by insurance companies.

“Simply Easier Payments was designed with the insurance industry in mind,” added Williams. “We’re excited to help agencies move forward amid these uncertain times.”